常见问题

参加在线课程, you need consistent access to a computer with high-speed internet access, 一个摄像机和一个麦克风. Chromebooks should not be used to take online classes.

Every online student must prove that he or she is the person registered for the class. The product used to verify identity is called Proctortrack. Failure to verify identity will result in being locked out of Canvas at the end of the first week of classes.

In Canvas, you will be registered in a course called “Online Course Identity.” Click on the block, 和 you will begin the process. You must read each page before the next page will open. 完成实际验证, you will need a current photo ID with your name on it 和 you will provide a biometric knuckle scan.

Only registered students may complete online course work. Providing your username 和 password to a third party (family members, 服务, etc) is a violation of the Student Code of Conduct. Students may receive failing grades 和/or disciplinary action (including expulsion) for online cheating.

The Learning 资源 Department believes online integrity is very important, 和跟踪, 每天, 所有进出Canvas的车辆. Suspicious cases are immediately identified 和 reported.

Online courses require as much time investment as traditional courses. 在常规学期中, you should expect to spend at least 3 hours per week doing course work in addition to several hours of study time per week. Winter 和 Summer sessions have more intense requirements since the class times are shorter.

每位教师都开发了材料, 作业, 和 activities to help you learn the concepts of your course. This may include group work, discussions, 和 projects.

Each instructor has his or her own policies for late work. Some may not accept a computer crash as an excuse. Please check the syllabus for policies in each class you have online.

是和不是. 你可以在平板电脑和手机上做很多工作, but you cannot take a proctored exam on a phone or tablet. Chromebooks should not be used to take online classes.

需要帮助?

帆布: Click HELP on the left side menu in Canvas or call 1-844-334-5841.

Proctortrack: Click CHAT within the Proctortrack software in Canvas or call 1-844-753-2020.

教练帮助:  导师协助, contact your instructor through your Canvas or Microsoft 365 email accounts. 

免费辅导: For online tutor support, click on the ThinkingStorm tab on the left side menu in your Canvas course. If you need tutoring not offered by ThinkingStorm, you may contact the ALC at alc@beachhorseride.com.

FERPA / ADA:  If you have concerns about privacy or ADA, please contact the Director of Instructional Design at ucconline@beachhorseride.com.

学习资源联系方式: P: 908-497-4364, E: ucconline@beachhorseride.com

网上学生投诉流程

Students should direct a complaint to UCNJ for investigation 和 resolution. If the complaint remains unresolved after all institutional procedures have been exhausted, complaints may be directed to the SARA State Portal Entity within two years of the incident about which the complaint is made. Complaints regarding grade appeals or conduct are subject to UCNJ procedures 和 will not be addressed by the State Portal Entity.

SARA状态门户实体:

办事员:执照办公室主任
New Jersey Office of the Secretary of Higher Education
20 W. 道富街，四楼
P.O. 新泽西州特伦顿542号信箱，邮编08625
(609)-984-3738
埃里克.taylor@oshe.nj.政府

更多信息请访问: http://www.state.nj.us/highereducation/SARA.shtml 和 http://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml

*学生的成本是多少

The cost to students will be $140 for a whole year.

*学生如何在圣智注册

You will access Cengage Unlimited through your Canvas courses at the start of the Fall 2019 term. 一旦秋季学期开始，你将:

步骤1:进入画布课程

第二步:点击圣engage链接

步骤3:登录或注册Cengage

第四步:一切就绪! 您现在可以完全访问圣智无限.

*首次注册后, will students have a single sign in to Canvas which will allow them to go into Cengage?

是的, students will be able to get to their Cengage materials through their Canvas course during the duration of the semester.

*学生如何获得圣信的支持 ?

Cengage Unlimited Student Support The Cengage Unlimited student support team delivers answers 和 advice via 24/7 live phone 和 chat support.

Email Cengage anytime at: cuiescalations@cengage.com

请随时致电:1-800-354-9706

*学生如何选择退出?

Students who are not enrolled in any courses that have a Cengage assigned textbook can possibly opt out of paying the $130 per year. Contact the Bursar 和 they will remove the fee if it is appropriate to do so.

我将在哪里工作? 在Canvas网站或Cengage网站上?

You will access all your course materials through your Canvas account; however, you will be doing work in both Canvas 和 Cengage. Cengage offers your textbook, learning tools such as WebAssign, MindTap 和 more.

*我的成绩会张贴在哪里?

Your course activity grades will be posted in your Canvas course.